Privacy Policy
Who we are
Our website address is: http://jobealey.com
Jo Bealey Counsellor is committed to the responsible and secure use of your personal data. As a counsellor, I have a legitimate interest in processing personal data to provide counselling services.
As part of my commitment to the privacy of existing and future clients, this policy is intended to give insight into the data I collect about you, how I use it, how I store it, and how it is shared.
Please note, my website contains links to other websites that may be of interest. However, I have no control over other websites. Therefore, I cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at their privacy policies.
Enquiries via my website contact form
Enquiries submitted through the Contact Form on my website collects your name, email and a brief description on what your enquiry is about, so that I can arrange to contact you to discuss counselling and/or arrange an initial appointment. Enquiries submitted via my website contact form are sent to me directly by email and once they are successfully delivered are then deleted from the website systems.
What do you do with the information you gather?
I collect this information to understand your needs and provide you with a service, and in particular for the following reason:
- Internal record-keeping
How do you store information about me?
Emails – These are held on a laptop, phone and backed up on local devices.
SMS Texts or Whatsapp -These are held on a phone and backed up in cloud storage. My mobile phone is is password protected and details are stored in cloud storage so they can be restored if my phone is lost or stolen. On whatsapp, message and call are end-to-end encrypted. No one outside of the chat, not even WhatsApp can read or listen to them.
How long will you keep my information?
I will keep your information for a variety of lengths of time depending on how it is held.
Basic contact information – contact information, emails, texts, messages and calendar appointments. For technical reasons this information cannot be entirely erased and could therefore remain accessible to a technically competent person until the storage device is destroyed or securely wiped and reformatted.
I will hold your name and telephone number on my mobile phone until our counselling relationship ends and then I will delete it from my contact list. I only hold texts whilst they are relevant e.g. sent by either of us in connection with your appointments.